BBC iPlayer Help

For all enquiries, please check our help page for the latest information on programme issues and other reports we're currently investigating.

If you're outside the UK and looking for support or information regarding the Global BBC iPlayer subscription app, then email BBCiPlayer@BBC.com

To contact BBC iPlayer Support, please use the drop down menu below.

Please note fields marked with an * are mandatory

We advise that you don't use your browser’s back button, as you may lose the information you enter.

** Information provided will be used by the BBC for the purpose of answering your questions about iPlayer.
Personal information will be treated in accordance with the Data Protection Act 1998.
Visit the BBC’s Privacy & Cookies Policy for more information. **