BBC iPlayer Help

Programmes - Latest issue updates and information

Here you’ll find updates on issues we’re working on, as well as programme info for BBC iPlayer:


  • Glastonbury 2016

We're aware that there's an issue with the live stream of Glastonbury. We're currently investigating and hope to have this fixed soon.

  • Jack Dee's HelpDesk (BBC Two)

We're aware that there is an issue with the subtitles. However, we're unable resolve this.

  • Top Gear: Extra Gear (BBC Three)

The series will not be available on Virgin Media non-TiVo. 

Programmes are unavailable for a number of reasons including technical problems, legal or contractual issues or because we do not make all of our content available on BBC iPlayer.



  • The Living and the Dead (BBC One)

Subtitles are now available for the whole series.

  • D-Day: The Last Heroes (BBC Four)

Episode 2 broadcast 14/06/2016 is now available to download in full.

  • Hay Festival: Caitlin Moran (BBC Arts)

The interview with Caitlin Moran is now available in full on Sky On Demand. 

  • The Great British Sewing Bee (BBC Two)

Lingerie Week broadcast 30/05/2016 is now available.  

If you are experiencing issues with a programme not listed here please let us know by using our Contact Us form.

We also have information that may be of interest in the programme section of our help site.

BBC iPlayer Radio

For Radio content refer to the Latest iPlayer Radio programme issues page.