BBC iPlayer Help

Downloads – Installing and uninstalling BBC iPlayer Downloads

Installing BBC iPlayer Downloads

 

To install the BBC iPlayer Downloads application, select the download option on any iPlayer programme page.

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A message will appear asking whether you've already installed BBC iPlayer Downloads. Hit “No, install it now” and you'll be directed to the installation page.

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BBC iPlayer Downloads is available for Windows and Mac OSX 10.6, 10.7, 10.8 & 10.9*

Select the correct version of BBC iPlayer Downloads for your computer. Then follow the on-screen prompts to download and install the application.

Remember…
During the installation you’ll need to confirm that programme downloads will be used with the BBC iPlayer Downloads application. Be sure to tick the box to allow your browser to remember these settings. (In Firefox you may need to hit “Choose” and select “BBC iPlayer Downloads” from the list.)

You'll only need to install the software the first time you download a programme. After that you can just use hit “Download” on any iPlayer programme page and the programme will start downloading.

Uninstalling BBC iPlayer Downloads

 

Windows 7 and Windows Vista

  1. Go to Control Panel.
  2. Click on Programs or Programs & Features.
  3. Search for BBC iPlayer Downloads and click Uninstall/Remove.

Windows XP

 

1. Go to Control Panel.
2. Click on Add or Remove Programs.
3. Search for BBC iPlayer Downloads and click Remove.

Windows 8

 

  1. Right-click in the screen's bottom-left corner and choose the Control Panel from the pop-up menu.
  2. Choose Uninstall a Program from the Programs category.
  3. Search for BBC iPlayer Downloads and click Uninstall.

Mac

 

To completely uninstall BBC iPlayer Downloads from a Mac, you'll need to remove the application and the folders that BBC iPlayer Downloads created when installed.

Remove the following folders:

/Library/Preferences/BBCiPlayerDownloads
/Movies/BBC iPlayer Downloads
/Library/Application Support/Adobe/AIR/ELS/BBCiPlayerDownloads

To remove the application:

  1. Go to Applications.
  2. CTRL-Click BBC iPlayer Downloads.
  3. Select Move to trash.

*If you’re using OSX 10.9, remember the iPlayer Downloads application needs to be open before you can download programmes.

 

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