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  <title>BBC iPlayer | Getting started</title>
  <link>http://iplayerhelp.external.bbc.co.uk/templates/bbciplayer/seo/rssFeed?category=getting_started</link>
  <description>Latest BBC iPlayer FAQs</description>
  <language>en-GB</language>

  <lastBuildDate>Wed, 25 Nov 2009 04:41:47 GMT</lastBuildDate>
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    <item>
      <title>I&#39;m having problems playing programmes on my iPhone / iPod Touch</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/iphone_troubleshooting/</link>
      <pubDate>Fri, 13 Nov 2009 09:53:46 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>Why is there no download option for some television programmes?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/only_streaming/</link>
      <pubDate>Tue, 13 Oct 2009 12:05:29 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How do I use BBC iPlayer Desktop?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/using_desktop/</link>
      <pubDate>Tue, 06 Oct 2009 09:03:08 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How do I listen live to BBC radio in BBC iPlayer?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/starting_live/</link>
      <pubDate>Thu, 01 Oct 2009 15:03:07 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>What do I need to listen to BBC Radio in BBC iPlayer on my computer?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/radio_reqs_live/</link>
      <pubDate>Thu, 01 Oct 2009 14:51:07 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>Why am I unable to access BBC iPlayer on my Blackberry Storm?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/blackberry_storm/</link>
      <pubDate>Mon, 21 Sep 2009 14:39:20 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>Which devices can access BBC iPlayer?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/devices/</link>
      <pubDate>Thu, 03 Sep 2009 15:10:42 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How do I access the &#39;BigScreen&#39; version of BBC iPlayer?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/bigscreen/</link>
      <pubDate>Thu, 03 Sep 2009 11:33:24 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How do I connect my computer to my TV to allow me to view BBC iPlayer 
    content on my television?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/connecttv/</link>
      <pubDate>Wed, 02 Sep 2009 16:51:55 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How much does it cost to use BBC mobile?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/Cost_mobile/</link>
      <pubDate>Thu, 27 Aug 2009 16:32:00 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>Why am I unable to see images on the BBC mobile site?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/Mobile_images/</link>
      <pubDate>Thu, 27 Aug 2009 16:30:17 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>I&#39;ve got a new mobile and want to be able to access the desktop site.</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/mobile_desktop/</link>
      <pubDate>Thu, 27 Aug 2009 16:19:55 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>Why does the search keep closing on my Samsung i8910?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/Samsung_i8910_search/</link>
      <pubDate>Thu, 27 Aug 2009 15:52:22 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>Why am I unable to use my W995 to connect to the media server?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/w995_problems/</link>
      <pubDate>Thu, 27 Aug 2009 15:42:37 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>I am using a BlackBerry mobile, why am I still getting &quot;incompatible 
    handset&quot; error message despite using shortcut apps?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/blackberry_incompatible/</link>
      <pubDate>Thu, 27 Aug 2009 15:39:22 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>Why am I unable to access BBC iPlayer?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/unable_to_access/</link>
      <pubDate>Thu, 27 Aug 2009 14:36:09 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>I&#39;m having problems trying to access BBC iPlayer at work - can you help?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/access_at_work/</link>
      <pubDate>Fri, 21 Aug 2009 12:05:02 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>Why do I keep getting &quot;Software Upgrade Required&quot; for Windows Media Player 
    downloads?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/upgrade_required_message/</link>
      <pubDate>Tue, 09 Jun 2009 17:08:14 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How do I uninstall the Download Manager in Windows Vista?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/vista_uninstall_dm/</link>
      <pubDate>Tue, 26 May 2009 13:56:21 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How do I uninstall the Download Manager in Windows XP?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/repair_dm/</link>
      <pubDate>Mon, 04 May 2009 17:50:44 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How do I test my connection speed?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/connection_test/</link>
      <pubDate>Wed, 22 Apr 2009 11:48:54 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How do I enable cookies?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/enable_cookies/</link>
      <pubDate>Fri, 06 Mar 2009 16:43:10 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>I&#39;m told that BBC iPlayer is not a valid application, what should I do?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/invalid_app/</link>
      <pubDate>Fri, 17 Oct 2008 11:42:17 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How do I uninstall and remove RealPlayer from my computer?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/uninstall_real/</link>
      <pubDate>Fri, 17 Oct 2008 11:37:21 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>Why can&#39;t I download RealPlayer?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/no_real_download/</link>
      <pubDate>Fri, 17 Oct 2008 09:59:26 GMT</pubDate>
    </item>
  

    
    
    
    

    <item>
      <title>How do I tell if I&#39;m using Windows XP or Windows Vista?</title>
      <link>http://iplayerhelp.external.bbc.co.uk/help/getting_started/whichwindows/</link>
      <pubDate>Wed, 15 Oct 2008 09:12:38 GMT</pubDate>
    </item>
  


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