Help & FAQs

BBC iPlayer Help

How do I use the Parental Guidance Lock in BBC iPlayer Desktop?

In BBC iPlayer Desktop, go to the Settings tab and select Parental Guidance Lock.

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First you'll be asked to confirm that you're over 16, then you need to create a password and re-type it to confirm.

You also need to create a secret question and answer in case you forget your password.

If you want BBC iPlayer Desktop to remember your password for each session then tick the box next to Remember my Parental Guidance password while this window is open.

Please note that the Parental Guidance on BBC iPlayer Desktop is not linked to the Parental Guidance Lock on the website.

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For further help you can Contact Us, or you can discuss this issue at the BBC iPlayer messageboard.