Why am I having problems listening to BBC radio outside the UK, such as experiencing poor sound quality or the station is not working?

We have been made aware that some overseas users have been having difficulties listening live to BBC Radio output. Stations including Radio 4 have been affected by this, meaning that your listening enjoyment may be interrupted.

 We are investigating and hope to resolve this problem shortly, we are sorry for any inconvenience and thank you for your patience. In the meantime we recommend that you clear your cache and check that other BBC Radio stations are working.

If you're looking for a particular programme please note that rights restrictions mean that we can't offer all programmes overseas.

If there is a problem with a particular programme then see this advice on how to report a problem.

When further information is available, we'll update this FAQ. You can either return to this page later to check for an update, or you can request an update by clicking the ‘FAQ Updates' option below if you currently use RSS (Really Simple Syndication - a way of getting the latest content from a website as soon as it is published, without you having to visit the site repeatedly to check for updates).

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