I'm in the UK but get a message saying I'm not

If you're in the UK but see a message claiming that you're outside the UK, it's because your data connection is being routed via overseas servers.

Try closing your browser and reopening it, and (if applicable) restart your wi-fi router – it may be a simple network connection error.

If you're using a public wi-fi network (eg. on a train), this may route your connection overseas. Please try again later using a different network.

If you're using the Opera Mini browser, try switching to your phone's default browser.

If you're using a BlackBerry device, try using the BlackBerry Shortcut application to access BBC Sport. Follow the 'Shortcuts for BlackBerry' link at the bottom of the BBC Mobile homepage to download this.

If none of these suggestions help or if you are connected via 3G, please contact your ISP or network operator accordingly.

Didn't see your answer here?

If you have detailed issues about using BBC iPlayer not covered here, please read our Where can I go to discuss BBC iPlayer? FAQ or you can Contact Us.

BBC © 2013 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.