How do I uninstall the BBC iPlayer Download Manager in Windows XP?

Windows XP

To uninstall from Windows Vista see this advice.

1. Close the BBC iPlayer Download Manager. 
2. Open Task Manager by right-clicking on the windows toolbar. Select the Processes tab and for both kservice.exe and khost.exe then click End process. At the Task Manager warning on terminating a process click Yes.

   



3. In the Start Menu go to the Control Panel.
4. Click on Add/Remove Programs, click on BBC iPlayer and select Uninstall/Change.

5. Click Uninstall when prompted.

6. When asked to confirm the removal of the program, click Continue.

When the Download Manager uninstalls, any downloaded programmes you've stored will be deleted as well.

Kontiki will now be removed, unless you have another program that uses it, such as 4oD or Sky Anytime, in which case the Download Manager will not remove Kontiki.

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For further help you can Contact Us, or you can discuss this issue at the BBC iPlayer messageboard.