Help & FAQs

BBC iPlayer Help

I'm having problems trying to access BBC iPlayer at work - can you help?

If you're having problems connecting to BBC iPlayer at work, you'll need to speak to your IT support team. We're unable to offer advice on how to solve problems that may be due to your company's security policy.

If you're an IT manager and your system or proxy setup is leading to problems with BBC iPlayer, we're unable to offer assistance, as the problem may be due to the way your system has been configured.

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For further help you can Contact Us, or you can discuss this issue at the BBC iPlayer messageboard.