Downloading is when you save a programme onto your computer or other compatible device from the website. Windows users can also download programmes and transfer them to certain phones and portable media players – this is known as sideloading.
In addition, certain mobile phones can stream programmes directly through 3G or wi-fi. Some phones also support downloads over wi-fi.
Radio programmes are not supported in BBC iPlayer just yet, but we are working on this.
You must be connected to the internet to download a programme, but you don’t need to be connected to watch it.
Once BBC iPlayer Desktop is installed on your computer, click on the Download button by the programme and BBC iPlayer will start downloading it. Once the programme has saved onto your computer, you have 30 days to watch it, and you can save as many programmes as you like, depending on your computer’s capacity. If you favourite a programme, all other current and future episodes of that programme will be automatically downloaded unless you select otherwise.
To download programmes you need to be in the UK – though there is guidance if you're incorrectly told that you're not.
If you have any more questions about BBC iPlayer the menu categories to the left provide more information; otherwise try typing your question or related key words into the search box above.
For detailed issues about BBC iPlayer, please read our FAQ; Where can I go to discuss BBC iPlayer? - which lists active messageboards where users raise, discuss and advise on common issues and problems.
19 answers found
- What should I do if BBC iPlayer Desktop states "Sorry an error has occurred, the application could not be installed"?
- What is the Series Record feature?
- Why am I having an issue installing iPlayer Desktop on my Mac?
- How do I uninstall BBC iPlayer Desktop for Windows XP?
- How can I increase my BBC iPlayer Desktop storage space?
- Why can't I play content internationally that I downloaded within the UK?
- What should I do if BBC iPlayer Desktop states that the "Air file is damaged" or corrupted?
- Why can I not download any editions of CBeebies Birthday Cards on BBC iPlayer?
- Why am I told "something went wrong trying to install this application" when installing BBC iPlayer Desktop?