There are several ways your mobile phone can access BBC iPlayer - see this guide for more information.
Sideloading
To play mobile downloads, you need to have a Windows Media compatible portable media player able to support Windows Media protected content.
We have tested our mobile downloads on several devices, but this list is not exclusive - if you are a manufacturer, please use the Contact Us form and we'll test that it works.
If you are looking for a device, check with the retailer that it is compatible with BBC iPlayer - it should state wording to the effect that it Plays your music and video downloads, including MP3 and WMV, but please confirm with your retailer.
Tested mobile phones:
Tested portable media players:
Further information on other devices can be found at the Where to get BBC iPlayer page.
For further help you can Contact Us, or you can discuss this issue at the BBC iPlayer messageboard.