Help & FAQs

BBC iPlayer Help

Where's the download button?

General

Most, but not all, programmes are available to download, so first see if other programmes are available to download. If not, try a different browser to see if that helps.

If you're looking for the portable devices download button, this is only available to Windows users due to the DRM technology we use.

Google Chrome users

This browser does not display the download button, please try another browser, such as Firefox, Internet Explorer, or Safari.

Didn't see your answer here?

For further help you can Contact Us, or you can discuss this issue at the BBC iPlayer messageboard.