Help & FAQs

BBC iPlayer Help

Why do I get error 2032 when trying to install BBC iPlayer Desktop?

This is due to a problem with your network connection when downloading the installer, such as if a firewall is blocking the https request to the Adobe server.

Check whether you are using a proxy and that any firewalls on your computer or modem are allowing access to Adobe.

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For further help you can Contact Us, or you can discuss this issue at the BBC iPlayer messageboard.