Help & FAQs

BBC iPlayer Help

How do I install BBC iPlayer Desktop on a Mac?

Important: To install BBC iPlayer Desktop, your account must have administrator privileges otherwise you will not be able to install it.

If your computer meets our recommended specifications - which includes running an Intel-based Mac - the BBC iPlayer pages should be able to detect what you need to install and guide you through the process.

BBC iPlayer Desktop is powered by Adobe Air (Adobe Integrated Runtime). When you install BBC iPlayer Desktop you also install the Adobe Air components.

Air may already be installed on your computer as it is being used by many other applications. Find out more about Adobe Air here.

This link will take you to a website outside BBC Online. The BBC is not responsible for content or software downloaded from external sites.

1. On the programme's page, select the Download button then click on the To computer option. You can also visit the Install BBC iPlayer Desktop page.

Download_Button2

2. The installation page will appear with simple instructions on how to install BBC iPlayer Desktop. Click the Install BBC iPlayer Desktop button to start the process.

DT_Mac_Install0

3. Install Adobe Air and follow the instructions.

4. Click Install when the Application Install prompt appears.

DT_Mac_Install1

5. Select where you want to install BBC iPlayer Desktop and click Continue.

DT_Mac_Install2

DT_Mac_Install3

6. After accepting the End User Licence Agreement, you'll be asked for your password.

DT_Mac_Install4

BBC iPlayer Desktop is now installed.

Uninstalling

To remove it, please see this advice.

Didn't see your answer here?

For further help you can Contact Us, or you can discuss this issue at the BBC iPlayer messageboard.