Help & FAQs

BBC iPlayer Help

Why are subtitles not always in sync?

We aim to prepare subtitles in advance as often as possible. However, for some programmes we must subtitle programmes as they are broadcast, which means there will be a delay.

We are aware that these live subtitles can have a few second delay and we are working on improving this.

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For further help you can Contact Us, or you can discuss this issue at the BBC iPlayer messageboard.