Help & FAQs

BBC iPlayer Help

I'm a screen reader user, how do I download programmes?

You can download programmes direct to your computer so that you can play them when you are not connected to the internet.

Screen reader users wishing to download programmes are advised to select Windows Media Player download link from the More downloads section rather than installing the BBC iPlayer desktop.  This will allow you to play the programmes on your computer using Windows Media Player.  

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You may want to see our advice on how to make Windows Media Player the default player for Windows Media Player downloads.

For more information please view our accessibility statement.

Didn't see your answer here?

For further help you can Contact Us, or you can discuss this issue at the BBC iPlayer messageboard.