The BBC is committed to making its broadcast and online services as accessible as possible. BBC iPlayer includes a Sign Zone and audio described search facilities in the Categories menu and the introduction of subtitles for downloads and streaming. We aim to provide subtitles for the majority of our programmes, although technical considerations mean this is not always possible. We also offer Audio Description and Sign Language for a small proportion of our programmes.
Audio Description and Sign Language programmes are not available for mobiles or portable devices at present.
If you have any more questions about BBC iPlayer the menu categories to the left provide more information; otherwise try typing your question or related key words into the search box above.
If you have a detailed issue about BBC iPlayer, please read our FAQ; Where can I go to discuss BBC iPlayer? - which lists active messageboards where users raise, discuss and advise on common issues and problems.
12 answers found
- How do I turn on subtitles?
- How can I use my screen reader with BBC iPlayer?
- Why are subtitles on BBC iPlayer not always in sync or delayed?
- I'm a screen reader user, how do I download programmes?
- Missing subtitles on parts of longer programmes
- Why can’t I access programmes on the Radioplayer console via the keyboard and with my screen reader?
- Are sign language programmes available?
- What's the BBC's accessibility policy?
- Can I listen to BBC radio programmes through the WebbIE browser?
- How can I play programmes using Mobile Safari and VoiceOver on iPhone and iPod Touch?